Investigating the impact of organizational
structures in the communication of meaning: profiling and money-laundering
detection systems
Abstract:
This research is an investigation of the extent to which an organisation’s
structures and processes impact on the process of communication of
meaning. It uses the specific case of profiling of money laundering
behaviour as a means to illustrate how meaning is constructed and
operationalized through the organization.
Profiling is becoming an overarching feature of modern society and
acting on flawed profiles can result in disastrous consequences for
the individuals being profiled and for the organisations acting on
those profiles. The key assumption of money laundering profiling is
that the banking behaviour of money laundering criminals is different
from that of other individuals. Therefore, it is critical to the institutions
that fight this crime to understand how different that behaviour is,
and how anomalous behaviour may be recognized. Having identified instances
of anomalous behaviour, organizations then need to decide which of
those are, indeed, suspicious activities needing further action.
This research contrasts the technical and behavioural aspects of profiling.
The development and use of profiles, as an activity that attempts
to represent behaviour, will be studied both from a cognitive and
from a semiotics perspective: the former to address the mental activity,
the later to address the representational one.