Completed Thesis

Narisa Chauvidul
(2002)

Formality and Informality in Internal Control Systems: A Comparative Study of Control in Different Social and Cultural Environments in a Global Bank
  Abstract:

Untill relatively recently, information systems security was almost uniquely studied within the realms of natural science or pure technology, and relied most strongly on quantitative research. However, current information systems security research is no longer limited to pure computer or technology study, but includes the study of people, who are also significant elements of the system. Therefore, this research extends the focus of the study to include behavioural and organisational considerations. Organisational environments will be considered as constituted of formal, informal and technical components (Liebenau and Backhouse: 1990).
  The theory of signs will be used to interpret and understand the actions and interactions of people. What my research has been doing is to analyse in depth the interplay and interdependence between the formal and informal systems of security and control. This study aims to point up the variance between these rules and practices. It assesses the risks that are being run by organisations in failing to understand fully this interaction. Understanding as much as possible about this issue is critical for the new development and designs of the security and control systems in global organisations. In addition, particular focus is put on revealing the role of the informal system in delegating responsibility in contrast to formal assignments.
 
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